So far, I've
1 Left a message for a service guy to call me back
2 Actually talked with a service guy, and he was supposed to get back to me. Last week.
3 Spoke with a salesperson who said "same thing - no problem"
4 Today, I called a parts guy, and asked him if the bars on the Crosstrek had the same number as for the Impreza. He checked with service. Told me they had different part numbers and they are two different platforms.