Violent shudder when braking
Just wondering what the forums thoughts are and some advice on how to hold my dealer accountable.
I knew it was time for new pads and rotors. I was getting that nice scraping sound when braking. So took it in to the local Subaru dealer for service. Pads were down to almost nothing and 3mm on the rotors so I told them go ahead and replace front and back sets. While there, they notices that front axles needed to be replaced and rear bearings. Thankfully under my warranty still so I was out just the brakes.
They got it back to me in day and half but as soon as I drove out and hit the brakes I had a very violent shudder. Feels like front left but can't quite tell. I almost turned right back around but had to get to the airport. When I got back dropped it off immediately.
Waiting to hear what they say now but would be interested in hearing what the forum thinks. What bugs me most is that there is just no way that someone wouldn't have noticed this on a test drive. So now I'm left to wonder if the dealer didn't test drive, missed another problem, or doesn't know how to install brakes correctly. None of those are good options.
Thanks for any advice, education, or suggestions!