Apple CarPlay voice delay on phone calls - Club Crosstrek | Subaru XV Crosstrek Forums
Club Crosstrek | Subaru XV Crosstrek Forums
 


Reply
 
Thread Tools Display Modes
 
Old 12-16-2017, 06:48 PM   #1
Member
 
Join Date: Sep 2017
Posts: 8
My Vehicle: 2018 Crosstrek 2.0i Premium
Default Apple CarPlay voice delay on phone calls

I have noticed an approximately 1.5-second delay when talking on the
phone in Apple CarPlay. Meaning the party on the other end hears my voice 2
seconds after I start talking. So I am talking over them, and it is
nearly impossible to hold a conversation.
Is this something any of you have experienced?
I should also mention I had the issue with my iPhone 7. I also have
the issue with my brand new iPhone 8. I am using the genuine Apple
cable that came with my iPhone 8.
I also spoke with Subaru Customer Service last week and they had never
heard of this issue. They stated that a major update to the head unit
was coming, but they had no detail as to when it was coming or what
issues it addressed (not helpful at all).
Does anyone know anything about this head unit update?

thraner is offline   Reply With Quote
Sponsored Links
Advertisement
 
Old 12-16-2017, 07:21 PM   #2
Site Team
 
AWDfreak's Avatar
 
Join Date: Oct 2012
Posts: 2,940
My Vehicle: 2014 Subaru XV Crosstrek 5MT
Default

I'm presuming this is on the GT-chassis 3rd generation model?

I have never heard of this issue. You may want to consider checking some 5th gen Impreza forums for more answers and feedback.
__________________
"Why would I want to profess my feelings for some 3D girl?" - Tomoya Aki from the anime Saekano
AWDfreak is offline   Reply With Quote
Old 12-16-2017, 07:34 PM   #3
Member
 
Join Date: Sep 2017
Posts: 8
My Vehicle: 2018 Crosstrek 2.0i Premium
Default

I'm not familiar with the generations, first-time Subaru owner.
I should have mentioned this is a 2018 Crosstrek Premium.
thraner is offline   Reply With Quote
Sponsored Links
Advertisement
 
Old 12-17-2017, 09:20 AM   #4
Member
 
northframingham's Avatar
 
Join Date: Jun 2015
Posts: 67
My Vehicle: 2018 Crosstrek Premium w/ Eyesight
Default

I have the 2018 Crosstrek Premium as well.
I do "not" get the delay with mine. Have you tried switching the wire to another charging/connection wire. Although I have never had a delay. I did find that a few wires did not load the CarPlay consistently.
northframingham is offline   Reply With Quote
Old 12-17-2017, 04:19 PM   #5
Member
 
Join Date: Sep 2017
Posts: 8
My Vehicle: 2018 Crosstrek 2.0i Premium
Default

I was previously using an Apple Certified Amazon Basics cable with both iPhone 7 and iPhone 8. Then I switched to the iPhone 8 cable that came with the phone. Both cables did the same thing on both phones.

And the thing where it takes like 10 to 15 seconds to recognize the phone, that happened across the board too.
thraner is offline   Reply With Quote
Old 12-18-2017, 11:44 AM   #6
Member
 
northframingham's Avatar
 
Join Date: Jun 2015
Posts: 67
My Vehicle: 2018 Crosstrek Premium w/ Eyesight
Default

Quote:
Originally Posted by thraner View Post
I was previously using an Apple Certified Amazon Basics cable with both iPhone 7 and iPhone 8. Then I switched to the iPhone 8 cable that came with the phone. Both cables did the same thing on both phones.

And the thing where it takes like 10 to 15 seconds to recognize the phone, that happened across the board too.
Hmmmm iduno.

I would be pushy with the issue with the dealer.

Could be an issue with your head unit / stereo.
northframingham is offline   Reply With Quote
Old 12-18-2017, 03:43 PM   #7
Member
 
Join Date: Sep 2017
Posts: 8
My Vehicle: 2018 Crosstrek 2.0i Premium
Default

That's exactly what I'm thinking.
After the first of the year, I am going to set up a service appointment.
thraner is offline   Reply With Quote
Old 12-19-2017, 02:51 AM   #8
Full Member
 
Join Date: Sep 2017
Posts: 237
Default

Loosing and refinding car play on your iphone fixes mostly anything.
Subaruplatt is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Powered by vBadvanced CMPS v3.2.3

All times are GMT. The time now is 08:59 AM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2019, vBulletin Solutions, Inc.
vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2019 DragonByte Technologies Ltd.