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Old 04-03-2017, 07:58 PM   #1
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Default Before posting a question, please read this

With the traffic of this site going up a bit, I've noticed quite a few questions being posted which have been answered numerous times. I understand that I have been willing to overlook this many times and answer, but recently this is getting a bit much and I would like for users of the site to do their part.

Before posting in a thread and/or creating a thread, please start with these first three steps, assuming you have sufficient free time*:
* If you are an individual with very little free time, jump straight to step 4.

1) Reference your owner's manual
PLEASE check your owner's manual before asking your question. If you don't have a hard copy, you can find a soft-copy of your Subaru's owner's manual here:
For Owners | Subaru of America (OWNER'S MANUAL online location)* For North American market, check your local country's Subaru website to contact and/or find a soft copy of your Subaru's owner's manual


2) SEARCH the forums and the world wide web
Regardless if it's on our forum or our sister forum (yes, we're now both owned by the same company), searching the in-forum search engine or the more-useful Google custom search recently implemented will likely yield results that show that the same question has been asked once or even numerous times. For those who want to search Google directly on our site, use the following URL: https://www.google.com/#q=site:clubcrosstrek.com&*
From there, you can type in your search terms in for a good Google search.

Also, don't forget considering looking at Subaru's sites for more info:
Subaru of America website - Subaru Cars, Sedans, SUVs, Crossovers, Wagons | Subaru of America
Subaru of America media website - Subaru U.S. Media Center
The media website is particularly useful as it actually lists changes that occur per model year, so even just browsing the media site can prove to be useful.


3) Check the sticky threads
Also, don't discount sticky threads like these, check them out to see if your question has been answered before. Each forum section may have sticky threads at the top of each page of threads. If searching didn't yield results, glancing/skimming through the sticky threads may have you find your answer.


4) Ask your question
*If you're an individual with very little free-time to spend potentially as much as 1-2 hours researching what seems like a small topic, it is possibly acceptable to jump to this step.
If the above three options have been exhausted and you still couldn't find the answer to your question, then you may go ahead and start a new thread and ask your question. Please include:
  • Location (narrow it down to at least the country), and/or country specification of vehicle
  • Model year
  • Trim level and engine
  • Transmission/gearbox
  • ...and of course, the thing you're questioning about, and include specific conditions if you're describing symptoms.

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Old 04-04-2017, 08:53 PM   #2
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Amen dude.
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Old 04-05-2017, 03:05 PM   #3
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Come on guys - I am and have been on lots of forums for all sorts of of things - computers, sports, politics and cars. This forum has almost no traffic on a daily basis.
The car before my new Crosstrek was a Honda CR-Z. That forum has dozens of posts a day. The great thing is it is a very friendly forum same with the Linux Mint forum. Both are popular and they give folks the benefit of the doubt.

I do not disagree with the premise of this tread but think it could be a little more diplomatic. The shouting (the large bold font) is not necessary. Also lots of folks are not computer savvy or do not know effective ways to search or even have trouble wording their issue. So what is the big deal in steering them in the right direction to a thread that addresses their question. If it bothers you so much that they didn't look in the owner's manual or do a proper search or did not word their question to your exacting specifications then ignore thread and move on - let other more patient members deal with it.

I won't name the forum but it deals with computers and it is very unfriendly towards noobs and folks who sometimes do not exhaust every imaginable source on the internet before posting. Many folks after a few bashings never return. Even I, although I am somewhat knowledgeable in terms of computers and operating systems left because of the unfriendly atmosphere. Let's not go that route - I love this car and have already interacted with some really nice people on this forum.
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Old 04-05-2017, 03:39 PM   #4
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I agree and yet disagree Dennis. We should be nice to new people,otherwise this forum won't grow. And, yet, if we cater to those that want to ask silly questions, easily found in the owners manual, we end up with a less knowledgeable base of members. Do we want this forum to become Honda-tech or grassrootmotorsports? I've been a member of both. The quality of people there on grm is fantastic. Honda-tech isnt even close. We have to maintain a pedigree here.
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Old 04-05-2017, 07:54 PM   #5
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The intent is not to scare away forum members. I have edited the first post to reflect a more-welcoming atmosphere.

I've been on several active car forums and it gets old very quickly when the same exact question pops up every day, week, month... Easy-to-find information that can very quickly be found on the owner's manual shouldn't be too common a question (though some like the buzzing noise from the rear of the car is a bit difficult to pinpoint in the owner's manual). With today's technology, the soft copy has an advantage in that one can search specific words and terms, so going through a dictionary-size owner's manual these days is far less time-consuming than it used to be.

A topic pops up every year is forgivable depending on its complexity.

As you can tell, I have several times answered these one-line questions that could have easily been found in the owner's manual along with URL's citing the soft-copy of the OP's respective Subaru model. Will I continue to do so? Yes, but as long as that OP just remembers to reference their owner's manual and utilize other resources as they deem necessary for their proportion of free time. I understand some have very busy lifestyles and responses I give with the exact answer can be a true time saver. In fact, some simple questions I've found myself spending 30-45 min to as long as one or two hours, so I totally get the perspective from some who simply don't have the time to do that.


For simple topics, I would very much appreciate that members follow the first-post advice. As I've said, I will still forgive members for posting simple question threads, but will recommend this thread for further guidance on any additional simple topics. For more complex topics, I would not mind a duplicate thread as different vehicles, different individuals have different conditions, which may have specific solutions for one individual's complex situation that may differ from other individuals.
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Old 04-05-2017, 08:18 PM   #6
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Can we add in "no whining about why Subaru didn't do this or that?" To the list of "don't bother asking this." I mean, I guess a rant now and then is ok, but it does seem like weekly we get a "why didn't Subaru make my car have 900hp?" "Why didn't Subaru give me a 6spd?" "Why didn't Subaru make me happier?"
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Old 04-05-2017, 10:55 PM   #7
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Quote:
Originally Posted by Subarust View Post
Can we add in "no whining about why Subaru didn't do this or that?" To the list of "don't bother asking this." I mean, I guess a rant now and then is ok, but it does seem like weekly we get a "why didn't Subaru make my car have 900hp?" "Why didn't Subaru give me a 6spd?" "Why didn't Subaru make me happier?"


While it is certainly taxing on our patience to deal with negativity, we don't feel it's fair to silence the dissenting opinions. I think the best course of action is to educate those people on possible reasons why certain features were not implemented.

-900hp is difficult to control and therefore dangerous. It is also very expensive to achieve, and nearly impossible to make reliable for 200k+ miles.
-Subaru IS implementing a 6spd in the next generation. Possibly due to customer criticism and feedback.
-Happiness is within. Worldly possessions have little effect on true happiness.

Just some examples to counter yours.

While we as enthusiasts love to spread the love of the brand, it still isn't for everyone. Some should not have purchased one. And sadly, some people just LOVE to complain no matter what. Just ask my mother. O.o

Try to remember, the two primary reasons people use the internet is for porn and complaining. And not necessarily in that order.



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