Your salesperson outright lied in your face. The owner's manual indicates a 1000 mile break-in period, and indicates to keep the revs below 4000RPM and avoid heavy acceleration and extended periods of cruising at the same speed.

What is this world coming to when you can't trust a car dealership?

Find a more trustworthy one. My salesperson told me the exact break-in period just before driving it off the lot, so I don't have too much distrust for my local dealership.


As for service bulletins, I emailed Subaru of America my VIN and indicated none affect my 2014 XV. I'll continue to be on the lookout for issues if any arise though.

 

Ok thanks..I have learned not to trust 3 groups of people..1) Car salesman 2) Weather Forecasters, and 3) Marine recruiters...lol

 

Ok thanks..I have learned not to trust 3 groups of people..1) Car salesman 2) Weather Forecasters, and 3) Marine recruiters...lol

You forgot Politicians!

 

O I thought that was a given...lol

 

I drive my XV everyday to and from work, approx. 28 miles one way(all freeway), so 56 miles per day roughly. I bought mine w/17 miles on it. I have not heard this "tapping" noise yet, however will keep an ear out for it. Right now it has just under 2k miles on it and gets around 28 mpg. Thanks for the heads up. I will have my brother-in-law do some searching as he is an automotive engineer designing electric components for all electric vehicles(designed the system in Neil Young's Lincoln). He is pretty good at finding these things out and what to do about it.

 

First time poster---was googling information on this problem as my 2013 Crosstrek premium was experiencing this problem. I noticed a large drop in mpg and the ticking sound. I thought it was in my head but I dropped the car at the dealer for a checkup. At the time of the problem, I had 20k miles on the engine.

The service department kept my car for a week and had to replace the left side valves and cam. It's been two weeks since and the problem has been corrected.

Bonus was they gave me an orange Xv as a loaner. Man I fell in live with that car. Made finding it in a parking lot super easy lol.

 

Well I have an update on the issue, 1400 miles later after the left side rebuild its back in the shop for a 2nd rebuild. From what I could gather, they use this sealer called Fuji, and apparently the sealer didnt set properly which caused a leak and excessive oil burning. Plus the tapping didnt go away it was just dulled down, due to them using the wrong size spacers, so Im pretty close to having a lemon.

 

Buy yours at Planet Subaru?

 

Buy yours at Planet Subaru?

Bertera Subaru of West Springfield

 

I would think that there has to be some kind of ticking or tapping noise, due to the cams. Plus using the 0W-20 oil doesn't help much, w/it being so thin.

 

Your salesperson outright lied in your face. The owner's manual indicates a 1000 mile break-in period, and indicates to keep the revs below 4000RPM and avoid heavy acceleration and extended periods of cruising at the same speed.

What is this world coming to when you can't trust a car dealership?

What we're dealing with here is a complete lack of respect for the law.

 

Just to add another data point. I was getting very poor gas mileage. It had dropped to 18 or so in town and barely 25 on the freeway. I tried to bring it up to the dealer but they would not do much with out a CEL. Finally it started throwing a CEL. The code P0302. They were showing oil/fuel mixture issues. Replaced an O2 sensor and the cleared the CEL. About a week later it returned. This time they actually troubleshot the issue and found it to be a bad fuel injector. Replaced the injector, plug and Injector sub assembly.

My in town mileage is now up to 29 MPG. I have only been on the freeway with my bike on top. But even that was 25 MPG. Also, I have not had to add oil. Typically by now I would have needed a quart.

I don't know if they actually did more work than is on the invoice. Most likely not.

It seems that there could be multiple sources for bad mileage and oil consumption. I was having the poor mileage and oil consumption well before the CEL came on for the first time.

I never had the ticking noise. I guess that's why I wanted to add to this thread.

 

My 2014 5spd has about 2800 miles on it. Oil light just came on yesterday. I'll check the level in the AM (Christmas).. Wonder if I am experiencing the consumption issue, and maybe other related reported issues?

 

My 2014 5spd has about 2800 miles on it. Oil light just came on yesterday. I'll check the level in the AM (Christmas).. Wonder if I am experiencing the consumption issue, and maybe other related reported issues?

Coincidentally, the second time my low oil light came on was in Livermore. I was a quart low. However, compared to the mileage I had changed the oil, the oil burning was well within Subaru's spec for normal oil consumption.


Also, supposedly model year 2014 and newer XV Crosstrek models should NOT have the oil consumption issues. Make sure your oil consumption is within Subaru of America's tolerances of normal oil consumption before telling your dealer and/or Subaru that you have oil burning issues.

 

My 2014 5spd has about 2800 miles on it. Oil light just came on yesterday. I'll check the level in the AM (Christmas).. Wonder if I am experiencing the consumption issue, and maybe other related reported issues?

You need to start documenting when you have to add oil. Do suggest to check the oil level at least once a month on a level service. Please don't rely for that yellow idiot light to come on. If you're burning a quart every 2800 miles, that's just too much.

 

My 2014 5spd has about 2800 miles on it. Oil light just came on yesterday. I'll check the level in the AM (Christmas).. Wonder if I am experiencing the consumption issue, and maybe other related reported issues?

You need to start documenting when you have to add oil. Do suggest to check the oil level at least once a month on a level service. Please don't rely for that yellow idiot light to come on. If you're burning a quart every 2800 miles, that's just too much.

Actually, a quart every 2800 miles is within specs that Subaru set.

From my owner's manual:

If the oil consumption rate seems abnormally high after the break-in period, for example more than 1 quart per 1,200 miles or 1 liter per 2,000 kilometers, contact your SUBARU dealer.

 

0/20 weight synthetic oil has a lot to do with the oil consumption issue. They're using this thin water like product to comply with epa mileage requirements across there entire stable of vehicles. My Subaru salesman, service tech and service manager have suggested moving to a 10/30 weight synthetic to slow down the consumption. All three have told me it will not void the warranty. I've not experienced any oil consumption on my 14'

 

0/20 weight synthetic oil has a lot to do with the oil consumption issue. They're using this thin water like product to comply with epa mileage requirements across there entire stable of vehicles. My Subaru salesman, service tech and service manager have suggested moving to a 10/30 weight synthetic to slow down the consumption. All three have told me it will not void the warranty. I've not experienced any oil consumption on my 14'

That is the worst advice I've ever heard; ask them if they will put that advice in writing Put 10/30 in your XV at your own risk. If you want to be certain, try contacting SOA and see what they say. Bet they tell you 10/30 is at best not advised and could very well tell you that it could indeed void the warranty.

 

Wow. I haven't driven my XV in a while and I have to check that noise on the left side of the engine. And I haven't been visiting the forum for some time now. The last time I drove my XV was just this last Christmas and the oil level light turned on. I just put more oil because I was only home for a few days. I know I have the oil consumption issue but at least I know now why it's doing it. Reading that taking care of the issue will take days I may have to take my car to a different dealership now.

 

Subaru dealers are telling owners that the oil consumption issue is “normal” and that normal usage is 1 quart every 1200 miles. But with a new vehicle, this kind of oil consumption is definitely not normal. Owners who are experiencing excessive oil usage can take their Forester, Outback, Legacy, XV Crosstrek and Impreza models in and ask their Subaru dealer for a "consumption test". They will then change the oil free of cost, and ask you to come back in 1200 miles. If the oil usage is over their acceptable specifications, they could replace the piston rings. http://www.torquenews.com/1084/why-subaru-s-excessive-oil-consumption-issue-could-spoil-their-party

 

Nice heads-up. This article states 2013 XV's. Did Subaru correct this on the 14+ models?

At a quart every 1200 miles wouldn't the thing dry up before the first oil change was due?

 

They changed the piston rings to help reduce oil consumption. About half the 2013's 4 bangers have the capability to consume oil. I switched to a 5-30 weight synthetic in my 2013 outback and it stopped the oil use immediately. 0-20 is like water, it helps with USA MPG café standard requirements that's its only benefit...

 

Good to know. I think the jury is still out on these light oils. It seems everybody is in on the 0 weight game these days. That's also what makes the 7000 mile oil change interval seem odd too. You'd think such a light oil would need more frequent changing.

 

Using oil is not normal hence the lawsuits. Thats why Subaru extended the warranty to 100k miles.

 

What lawsuit? And the only 10 year warranty I have on mine is for the CVT. Nothing engine related. BTW, mine hardly used a drop of oil in 10K kms when I last changed oil. And I haven't heard of any excessive oil consumption problem in the latest gen Crosstreks.

And why would you resurrect a thread more than 5 years old? That subject is not very relevant today.

 

It's always relevant. 2nd new oil consumption lawsuit suddenly filed against Subaru | Torque News
My 2014 hasn't any issues other than the valve body. Lots of people with 2013/14's have oil problems.

 

It's always relevant. 2nd new oil consumption lawsuit suddenly filed against Subaru | Torque News
My 2014 hasn't any issues other than the valve body. Lots of people with 2013/14's have oil problems.

Old, old news... That was back when Subaru and a lot of manufacturers had some trouble with new rings when switching to the thinner oils to meet the EPA standards for fuel consumption. Some engines failed to break in properly and used oil. They were covered under warranty. Not an issue today...