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So I spent quite a while at Subaru of Santa Monica today. Ever since I bought my Crosstrek in mid-December, my steering wheel has been a little tilted to the right, maybe 15 degrees or so. This was not affecting the driving at all as the car would still hold a straight line no problem, however it was aesthetically very annoying to me.
I took it into the dealership where I bought it and they did a toe adjustment and gave it back to me. As soon as I got in, however, I realize that the steering wheel was still crooked. I called and told them but I didn't have time to take it back in before I headed back to California.
I got back here to CA and started work and was busy with life, but finally got the Crosstrek back to the dealership today. After about two hours with having it, the friendly tech service guy called and said that the issue isn't with toe or alignment, but rather a "manufacturer defect" with the front struts.
I didn't get into much detail with him, but I think it was just a one-off issue with my Crosstrek, not a model-wide defect that will cause a recall or anything.
Overall, I am annoyed that I have to take it back in, but at least the issue will be solved under warranty and I can forget about it.
Has anyone else noticed their steering wheel being off?
I took it into the dealership where I bought it and they did a toe adjustment and gave it back to me. As soon as I got in, however, I realize that the steering wheel was still crooked. I called and told them but I didn't have time to take it back in before I headed back to California.
I got back here to CA and started work and was busy with life, but finally got the Crosstrek back to the dealership today. After about two hours with having it, the friendly tech service guy called and said that the issue isn't with toe or alignment, but rather a "manufacturer defect" with the front struts.
I didn't get into much detail with him, but I think it was just a one-off issue with my Crosstrek, not a model-wide defect that will cause a recall or anything.
Overall, I am annoyed that I have to take it back in, but at least the issue will be solved under warranty and I can forget about it.
Has anyone else noticed their steering wheel being off?