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After driving 600+ miles last week to Louisville, Ky., I popped my hood to check fluids after allowing car to sit overnight. I was shocked to see about 1/4 inch of oil surrounding the oil filter in the basin. Upon inspection, it appeared that my dealer put the wrong filter on last oil change which was about 1500 miles ago. The part # did not match what is in our manual. The manual calls for 15208AA160. It describes the filter color as black. I just so happened to have a spare unopened oil filter in my glove box that I had bought but then decided to have Subaru change oil because I was at dealer for another problem. Anyway, I put on the new filter, it was black and matched the part# in our manual. Drove all the next day- no oil in basin. I sent a email to dealership as it was Saturday, no one in service. Basically, I said that I thought the tech had put the wrong filter on my XV. Service managers response is below:
This does sound concerning to me as well, that the oil in the filter housing. To correct the concern of the oil filter, Subaru no longer offers the black oil filter Part#15208AA160. Subaru has replaced the black filters with blue filters that are utilized on all the new 2.5b and 2.0b engines, part # 15208AA15A.
I have inspected several different oil levels on the new models after operation and have found oil level to fluctuate a bit from one to the other. All vehicles having the same fill quantity. I currently do not have a solution or better explanation of this condition but will inquire with Subaru of America.
Thanks for your input, it will help
Kevin Hoskins
Service & Parts Manager
Crews Subaru of Charleston
I put in a call to SOA and they are checking on it and will get back to me in am. Can anyone shed any light on this? I certainly did not receive a email saying do not use the oil filter part# in your manual! Is it possible that they put the wrong oil filter on and service manager is just trying to BS me? I wouldn't think so but then I've never heard of a manufacturer changing oil filters on a vehicle. These things are usually r&d'd to death before a decision is made. I'll be very interested to hear SOAs response. What do ya'all have on your Crosstrek??
This does sound concerning to me as well, that the oil in the filter housing. To correct the concern of the oil filter, Subaru no longer offers the black oil filter Part#15208AA160. Subaru has replaced the black filters with blue filters that are utilized on all the new 2.5b and 2.0b engines, part # 15208AA15A.
I have inspected several different oil levels on the new models after operation and have found oil level to fluctuate a bit from one to the other. All vehicles having the same fill quantity. I currently do not have a solution or better explanation of this condition but will inquire with Subaru of America.
Thanks for your input, it will help
Kevin Hoskins
Service & Parts Manager
Crews Subaru of Charleston
I put in a call to SOA and they are checking on it and will get back to me in am. Can anyone shed any light on this? I certainly did not receive a email saying do not use the oil filter part# in your manual! Is it possible that they put the wrong oil filter on and service manager is just trying to BS me? I wouldn't think so but then I've never heard of a manufacturer changing oil filters on a vehicle. These things are usually r&d'd to death before a decision is made. I'll be very interested to hear SOAs response. What do ya'all have on your Crosstrek??