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Discussion Starter · #1 ·
Has anyone else here noticed an issue with the windshield glass seeming to be pretty poor quality?
After a few big snows and ice around here I've had to scrape the windshield quite a few times. I'm using a basic plastic scraper that I've had around for a few years at this point and had no issues with on other cars.
What I'm seeing with this is that after only a bit of scraping there are tons of small scratches and scuffs in the glass. Some of them are pretty noticeable especially when driving into the sun and a few are deep enough to feel with your fingernail. I've probably had to scrape the windshield about 15 times since I've had the car. I have never had any windshield show this much wear in such a small amount of time. Just wondering if anyone else on here has seen any similar issues?
Thanks!
 

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I haven't needed to scrape mine at all yet. Hopefully by the time winter comes back around I will remember to be careful. I had a trashy 2000 escort that I tore up the weather stripping on the driver's side while chopping away at some particularly stubborn glass. Of course that was the car that made it into my wedding photos.
 

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Along with also thinking windows are getting softer, (easier chip repairs), I actually have found the windshield to be pretty stout. Not a week after owning mine, a truck threw a rock the size of a golf ball. When it solidly hit my windshield I was sure there would be a crack or chip at least. But it didn't even leave a mark. I was shocked! In a place where there is no grass, and all landscaping is granite rocks, its very common here to get rocks thrown. So much so, that window repair/replacement companies don't even charge for it and insurance just writes it off.

So knock on wood that when it happens again, the windshield will prove to remain sturdy. But to this point, I have been pleased with it.
 

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Discussion Starter · #5 ·
It's taken some pretty heavy rock hits for sure but the scratches seem a little out of place. I have checked out a few new model Imprezas and XVs here at work today and they do seem to have some pretty heavy wear on the glass for the age. A lot of pitting and scrapes for cars that are less than a year old (Or a couple months in the case of the XVs).
 

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47 Days Old and we got a nice Star Chip in our XV windshield. You've gotta love tractor trailers on the highway that don't clean their trailers off before they decide to hit the open road. At least we were able to read the trucks license plate and USDOT number on the side of his truck. We have an appointment to get it filled tomorrow and if need be a replacement down the road.
 

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I had the same problem. Simple plastic scraper that ended up putting scratches across my windshield. I'm hoping that there is an easy way to buff them out, they aren't very deep.

I park in a pretty dusty lot at work, and I think some of it was trapped on the edge of the scraper to cause the scratches. I can't imagine the scraper doing this on it's own.

Anybody know anything about windshield repair and maintenance?
 

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Up here in the frozen tundra I have learned to just let the defroster do the hard work...if it means starting up the vehicle a few minutes before I leave, so be it. In the past I've accidently caused too much damage to paint and trim while scraping...
Of course, you have to clear the snow off, and for that use a brush with softer (but not too soft) bristles. Once the layer of snow is removed, any remaining ice underneath usually doesn't take too long to melt off.
Just my $.02 worth. 8)
 

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Just got my second chip in the windshield....the first was on my driver's side and very small. Today an object from the top of a truck going in the opposite direction fell off onto my passenger's side and left a ding the size of a dime....calling the glass company today to see if can be repaired or if I just need a new one. Hopefully they have these in stock....
 

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Driving back from the desert I took a rock ding to the windshield on the lower left driver's side. Small ding, 1mm or less about an inch from the bottom. A few weeks later, over the really hot weekend, a crack developed from the ding and worked its way 6" up the windshield :( I had the glass guy come out and drill a crater at the head of it to hopefully stop it. I figure the heat must have stressed the glass and caused the crack to start since it was so close to the edge. Maybe next time it would be worth drilling out small dings that are close to the edge of the windshield...
 

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Could it be this is one of the places that Subaru chooses to save a buck or two? We all know the issues with the paint but that's another thread. I've wondered how Subaru has been able to offer AWD in their vehicles for essentially the the same price-point that other manufacturers offer 2wd. I think we'd be kidding ourselves to think they can do this and still offer premium grade materials across the board.

I also think that some designs lend themselves to fragility. Ask a Wrangler owner of any significant time how many windshields they've replaced. Other factors such as degree of rake and how concave the glass is will affect specific models. I'm only guessing here, but could the XV be one of these?? Ultimately- scratches in the windshield from a plastic ice scraper? No, shouldn't be happening IMO.
 

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Well our beloved XV now has her third windshield installed since we picked her up about 8 months ago. This time it was a lifted Cherokee that just dug it's way out of a mud pit and hit the roadway. With no place to go and our inability to slow down safely the windshield took the brunt of the chips and cracks. The Liscense plate was recorded and reported with the claim.

I am not overly thrilled with Safelite though. Both installs resulted in missing clips with both techs swearing that they weren't installed. New car means that all clips were present. After the first replacement I triple checked and accounted for and replaced all of the missing clips.

When you see two blatant white female receiver clip staring you in the face, scratch marks from where a flat head was used vs a proper trim panel tool, and a loose cowl panel to boot, don't tell me the clips weren't there. Back to Subaru to order the clips and to once again submit a Safelite parts reimbursement claim.

I will say that I am thankful for the 3M clear bra, it saved our hood and front end, surprisingly not even a scuff received.

Dan


Remember where you have been because it will help guide where you are going. --DSH
 

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Yeah I find the glass to be pretty crappy. I've had the XV about a month and already 4 or 5 chips in the shield. Little distorted as well I guess chips in the glass are better that chips on the hood. Can't wait for winter. Should be awesome for the glass

My windshield has the little pits and scratches and I haven't scraped it at all. In fact they seemed to show up after using paper towel and Invisible Glass. Those self serve car washes will do a number on your shield as well. Will leave a nice film and etch the glass that can't be cleaned by normal methods
 

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I used work in at glass shop. I know from many years of experience that the windshields and the other glass in vehicles have gotten thinner. One of the major reasons is to reduce weight. It is part of the attempt to meet government mandates concerning fuel economy. But, the glass has to meet government safety standards too. The windshields made today are thinner but the surface of the glass is actually harder. When cars are engineered the windshield is considered to be part of the body. The windshield is installed with a urethane that bonds the glass to the body. Roll over test are made and the windshield actually supports the roof of the car. I suspect the problems of stone chips in the XV’s windshield folks are reporting here are a not glass flaw. It well could be the rake or the angle of the windshield that makes it a better target. Also, where one drives, the road condition and traffic have a great deal to do with it. If you do get a stone chip in your windshield and it develops a crack, temperature change can do it in. Heat can cause it to run. Here in northern Ohio, if you get a stone chip low on the windshield look out. When cold weather arrives and you turn on the defrosters the heat blowing on that cold windshield will make it run. A windshield is made of two pieces of glass laminated to a plastic sheet. When one piece of glass expands faster than the other piece you get a crack.

Sorry to go on and on and give you more information than anyone wanted to know.
 

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Yeah, over the years I've had several windshields "pop" with the defroster on when it's really cold. Quite the frustrating expense to incur. With this car I turn on the windshield heater to warm the glass before I kick the defroster up to any sort of high heat.

So far I've been lucky with this car and windshield damage. A couple of times decent sized things bounced off the hood deflector and went over the car.
 

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Just in case anyone wants to see what's underneath the cowling and how it attaches.

Dan

The passenger side for the cabin filter intake.


The heated windshield connector, wiper motor and parts.



The backside of the cowling showing the securing points and the squirter plumbing.





Remember where you have been because it will help guide where you are going. --DSH
 

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I know this is a old post but My mom recently got a windscreen crack from a rock after a month of owning the car so we contacted Subaru and they said it is not covered under warranty (we were questioning the quality) so we emailed them again. This time we referenced my old boss who had the same thing happen to him. They called and said to have him call customer care and get it documented through them. It seems they are now looking into this and if they find enough are cracking and chipping so easily they will declare it as a defect (thus everyone with a chipped or cracked windscreen will get a new one). So I call on everyone that has a chipped or cracked windscreen from regular driving conditions to call Subaru Customer Care.
 
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